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Protecting your private information is our priority. This Statement of Privacy applies to the www.Understands.com and Heartwood Creation Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Heartwood Creation Inc. include www.Understands.com and Understands. The Understands website is an e-commerce site. By using the Understands website, you consent to the data practices described in this statement.
Section 1
Collection of your Personal Information
Understands may collect personally identifiable information, such as your name. If you purchase Understands products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by Understands. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Understands website. Understands encourages you to review the privacy statements of websites you choose to link to from Understands so that you can understand how those websites collect, use and share your information. Understands is not responsible for the privacy statements or other content on websites outside of the Understands website.
Section 2
Use of your Personal Information
Understands collects and uses your personal information to operate its website(s) and deliver the services you have requested. Understands may also use your personally identifiable information to inform you of other products or services available from Understands and its affiliates. Understands may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Understands does not sell, rent or lease its customer lists to third parties. Understands may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Understands, and they are required to maintain the confidentiality of your information. Understands may keep track of the websites and pages our users visit within Understands, in order to determine what Understands services are the most popular. This data is used to deliver customized content and advertising within Understands to customers whose behavior indicates that they are interested in a particular subject area. Understands will disclose your personal information, without notice, only if required to do so by law or in the good-faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on Understands or the site; (b) protect and defend the rights or property of Understands; and, (c) act under exigent circumstances to protect the personal safety of users of Understands, or the public.
Section 3
Use of Cookies
The Understands website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Understands pages, or register with Understands site or services, a cookie helps Understands to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Understands website, the information you previously provided can be retrieved, so you can easily use the Understands features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Understands services or websites you visit.
Section 4
Security of your Personal Information
Understands secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Section 5
Children Under Thirteen
Understands does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Section 6
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Understands by contacting us here: hello@understands.com 815-397-2580
Section 7
Changes to this Statement
Understands will occasionally update this Statement of Privacy to reflect company and customer feedback. Understands encourages you to periodically review this Statement to be informed of how Understands is protecting your information.
Section 9
Contact Information
Understands welcomes your questions or comments regarding this Statement of Privacy. If you believe that Understands has not adhered to this Statement, please contact Understands at:

2412 Grant Ave
Rockford, Illinois 61103

Email Address:

Telephone number:

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